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Issue fixed
This issue is fixed with Outlook Plugin Version 1.9.7265.10954 (released on 11/22/2019). You can download the current version here.
Question: This error might occur in Outlook when trying to send an encrypted mail to a person that is not yet using REDDCRYPT.
Solution: The following steps are required as a work around until the problem is solved with a new addin:
- Delete the REDDCRYPT Account in the REDDCRYPT Addin Settings
- Close Outlook
- Delete the file accounts.json that is locatet at %appdata%\REDDOXX\REDDCRYPT for Windows\Common
- Start Outlook and add your existing Account in the REDDCRYPT Addin